Smokey Cat B&B-Notice-Taiwan Taitung B&B Official Website

Booking Steps

•	Please look up” Room Availability” to check the date
	and the room you want first. And you can use E-mail,
	LINE, Wechat or phone to contact us.
•	We will retain your reservation for 3 days
	(weekends included). Please pay the deposit
	(50% of the total room charges) before the retain deadline.
	And please pay the 100% of the total room charges as
	the deposit while Lunar New Year Festival for us to make
	sure your reservation. (Please notice ：If not noticing you
	have paid the deposit, we will provide others to book the
	room. Please make sure after paying the deposit. Or we
	might see it as not booking successfully, and we will
	be very sorry if others take the reservation .)
•	If requiring any booking or itinerary questions,
	please call us from 9:00am to 22:00pm. ,We’d love to
	provide you advisory. (Super Smokey Cat B&B also needs
	enough rest,too. Thank you.)

Booking Notice

•	We provide 4 guestrooms,2 of them are double rooms,
	the rest are the quad rooms. We supply extra beds if you
	need.
•	Extra blanket and pillow: NT100 per piece.
•	Please check in with the number of people which you made
	the reservation. Please don’t arbitrarily increase the number
	of people. And we don’t accept the visitors.
•	We don’t accept the pets to stay. If you bring your lovely
	pets with you, please take them to the exclusive pet hotel.

Remittance Information

•	Bank：CTBC Bank Fengshan Branch
	(SWIFT/BIC Codes：CTCBTWTP229)
•	Bank account ：3705-3132-2505 Account Name：Peng Ying Lan
•	Please make a phone call or LINE after your remittance
	for us to make sure your reservation.

Reminder

•	Check in ：From 15:00pm to 18:00pm Check out ：
	Before 11:00 am (If you have to check in after 18:00pm,
	please make a phone call for telling your arriving time
	with our housekeeper.)
•	Please show us your credentials for us make a record while
	checking in, and pay the rest of the room charges.
•	Our homestay is totally legal and equipped with fire
	safety equipment.
•	In order to maintain the quality of accommodations,
	please don’t chew betel and bring the pets to our homestay.
	The public space can be used until 22:00pm. Please low
	down the voice after 22:00pm
•	Please take good care of your personal valuables.
	We don’t take the responsibility if it lost.
•	Fixed price：Lunar New Year Festival
•	Holiday：Fridays, Saturdays, Holidays in succession ,
	Summer Vacation from 7/1-8/31
•	Weekday：Monday through Thursday and Sundays
•	Don’t bring the illegal drugs such as marijuana…

Cancellation or Extension

•	Extension：Please notice us one week in advance your
	lodging. We can help to make refunds or you can choose
	another day to stay.(We will retain your deposit for 3 months.)
•	Extension：If there is any natural calamities
	(typhoon or earthquake).
	Once it’s announced by Taitung government,
	we can help to make refunds in full or you can choose another
	day to stay .(We will retain your deposit for 3 months.)
	If not noticing us one week in advance resulting in the lost of
	other substitutes, we will deny to make refunds.
•	Cancellation or Extension：
	If there is natural disaster such as
	typhoon or earthquake on the date you booked.
	(It depends on the announcement by Central Weather Bureau.)
	You can choose another day to stay or make refunds in full.
	If you cancel your booking 14 days in advance can refund 100%
	of deposit；If canceling 10-13 days in advance can refund 70%
	of deposit；If canceling 7-9 days in advance can refund 50%
	of deposit；If canceling 4-6 days in advance can refund 40%
	of deposit；If canceling 2-3 days in advance can refund 30%
	of deposit；If canceling one day in advance can refund 20%
	of deposit. And we can’t make refunds if you cancel
	in the same day you booked.

onsiderate Service

•	Public Facilities： public refrigerator
•	In order to keep sanitation , besides replacing the sheets
	and quilts everyday, we also use the first-class Dyson
	vacuum cleaner to deal with the dust mites.
•	In order to protect the environment, we don’t supply
	the refrigerator and bottle water in the room. But you
	can use our public refrigerator and drinking fountain
	as much as you want . Little walking can help
	to protect the Earth.
•	We can help to recommend the tourism information
	and book the package car if you need.

Reservation call：0918-552989　Mail：[email protected]　
Address：No.10, Ln. 805, Kaifeng St. , Taitung City, Taitung County 950, Taiwan (R.O.C.)